By Stephen Z. Stilwell
A VoIP phone system will deliver the best voice quality, call management, and scalability for large and small businesses. Anything Internet related such as emails, sms, fax and video operates on VoIP as well as voice calls and voice mail on company networks. Now hosted PBX business phone systems can support cloud-suites for call management, productivity analysis and business processes over corporate LAN and WAN with seamless connectivity.E-commerce is now possible with the latest digital hosted PBX phone technologies available through VoIP service vendors. The analog phone system precursor paved the way for digital call quality that is now a accepted business communication requirement. Overseas business calling is easier to complete with foreign nationals, foreign business partners and consumers with improved digital IP phone call quality. Language obsticles and challenges will be reduced with this new technology.
Analog phones lacked many of the digital IP phone fundamentals. Obsolete telephone features included voice, voice messaging, fax, call hold, waiting, forwarding, 3-way calling and limited caller identification. IP phones exponentially build upon the traditional with integrated software for call recording, conference center, intercom, DSS/BLF, voicemail to email, automated attendant, marketing tracker, mobile extension, fax to desktop, simultaneous ringing and E911 compliant features.
Modern IP phone units come loaded with several features for cloud services. Executive phones will have touch screen display that connect with web portal applications. Convenience services such as weather, hedge fund prices, currency prices are accessible as well as directories and multiple ring tones. ADA acceptable headset and microphone as well as ether net switch ports are normal features. Basic wireless IP phones offer multilevel precedence and preemption (MLPP), on-and-off network distinctive ringing, auto detection and answer for headsets, malicious-caller ID, quality reporting tools, message-waiting indicator and finally voice quality enhancements.
Finally, the VoIP phone system provides the greatest scalability for businesses communication requirements. All equipment is owned and maintained by your IP phone provider for a single monthly cost to include local, long distance and Internet calling plans. Email, voice mail, fax, video and other services are controlled in a web portal systems for efficient communications. Your existing business telephone number is portable. As few as 3 IP phones or up to 1000 phones are networkable via VoIP technologies and your local provider capabilities. A reputable VoIP business will train your staff to get the most from the technology. VoIP will provide a logical and effective communications system to counter any competitor with similar telecom strategies.
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